Civitano S.A.C. (Grupo Wiese - Pescados Capitales)
RUC: 20565653378
Location
Calle Jose Domingo Choquehuanca 351 Urb. Santa Cruz Miraflores Lima
Miraflores, Lima
Products & Services
27 establishments + 14 international. Brands: Pescados Capitales - La Nacional - Juicy Lucy - Up Burger - Cho Asian Street Food. Owned by Grupo Wiese
Estimated Budget
Potential Qolca project: US$4,000-25,000/year
Company size: est. 50-500 employees, revenue US$5M-50M. IT budget typically US$50K-500K/year. Has budget for targeted solutions. Show clear ROI within 3 months to justify expansion.
Who to Target
Target the Gerente General directly — they feel the operational pain and control the budget.
Research Notes
Part of prestigious Grupo Wiese. 27+ Peru locations + international. Multi-brand premium dining
Business Overview
Civitano S.A.C. (Grupo Wiese - Pescados Capitales) is a medium company in Peru's restaurantes sector, based in Miraflores. They specialize in: 27 establishments + 14 international. Brands: Pescados Capitales - La Nacional - Juicy Lucy - Up Burger - Cho Asian Street Food. Owned by Grupo Wiese. Part of prestigious Grupo Wiese. 27+ Peru locations + international. Multi-brand premium dining As a medium operator, they likely face the classic challenge of growing demand meeting manual processes — the bottleneck isn't market opportunity but operational capacity to handle it efficiently.
Key Business Processes & Pain Assessment
Client/Customer Management
High PainManaging B2B and/or B2C relationships through fragmented channels (email, WhatsApp, phone). No unified view of customer history or systematic follow-up process.
Compliance & Documentation
High PainRegulatory requirements for restaurantes in Peru (SUNAT, sector-specific regulators) generate significant paperwork that's managed manually.
Operations & Workflow
Medium PainCore operational processes still rely on manual coordination, spreadsheets, and phone/WhatsApp communication instead of structured systems.
Financial Operations
Medium PainInvoicing, collections, and financial reporting involve manual data entry and reconciliation across systems.
How Qolca Can Help
Process Automation
Automate the most time-consuming manual workflows in their restaurantes operations.
Qolca Solution
CRM + chatbot reservations + multi-location mgmt + document automation — start with the process that wastes the most hours per week.
Compliance & Documentation
Streamline regulatory compliance and documentation for their sector's requirements.
Qolca Solution
AI Document Generator that produces compliant documents from existing data, reducing preparation time by 80%+.
Customer/Client Intelligence
Better visibility into client relationships, pipeline, and opportunities.
Qolca Solution
Custom CRM tailored to their industry workflow, integrating with WhatsApp and email for unified communication tracking.
Selling Angle
Focus on CRM + chatbot reservations + multi-location mgmt + document automation as the entry point. Position as: 'Get the efficiency of a company 5x your size without the headcount.'
Market Context
Peru's restaurantes sector is growing but competition is intensifying. Companies that invest in operational efficiency through automation are pulling ahead of manual competitors. Labor costs are rising, regulatory requirements are increasing, and clients/buyers expect faster, more transparent service. The gap between digitized and manual companies widens every year.
Competitors
Industry leaders
Top companies in Peru's restaurantes sector are beginning to adopt AI/automation tools, creating competitive pressure on the rest.